What we do
The work, described by what it is.
This is the group view: the disciplines ARK works in, and which business handles each one. If you want to buy something, the individual sites are the place to go.
IT support and management
Looking after the computers, accounts and systems a business uses every day, including the parts nobody thinks about until they stop.
Cloud and Microsoft 365
Email, files, identity and the accounts that hold a company together — set up so people can work, and secured so they can't be walked into.
Cybersecurity
Monitoring, patching, access control and the unglamorous work of reducing how much damage a bad day can do.
Networks and infrastructure
Cabling, switching, Wi-Fi and servers, in offices and in houses. The same discipline, different buildings.
Communications and connectivity
Phone systems, numbers and call routing, plus the broadband or leased line underneath them.
Backup and recovery
Managed backup that somebody watches, and restores that have been tested before they were needed.
Repair and data recovery
Diagnosing what's actually wrong with a machine, and being honest about whether it's worth fixing.
Home technology
Wi-Fi, CCTV, door entry, smart home control and audio-visual, installed as one system in a house people live in.
Ongoing personal support
Somebody to ask about the things that are too small for an IT company and too annoying to ignore.
How it fits together
One group. Different ways in.
One group. Different ways we can help.
Whatever brought you to ARK.
If you're not sure which part of the group you need, start here and we'll point you at the right one.